Christmas – the busiest time in the hospitality (and gifting) calendar – is over.
During this time, our current clients were better able to handle the many requirements of the season by enabling online sales using our platform and outsourcing their entire gift voucher sales and order fulfilment process to us.
Here are some of the benefits of using our service:
Increase your sales
Customers prefer the convenience and speed of buying online. When you sell gift vouchers online for your business, you will reach a far greater audience. We have customers buying gift vouchers from all over the world, unhampered by language barriers and time difference. And with both postal vouchers and email vouchers available, even the most last minute gift can be received instantly, 24 hours a day. Nearly 500 e vouchers were purchased after the last posting date before Christmas – perfect for the last-minute buyer!
Incremental spend and non-redemption
Did you know that when using a gift voucher the average customer spends around 40% more than the gift voucher value? And that around 20% of gift vouchers are not redeemed before they expire. So, it’s not just the value of the gift voucher that will hit your bottom line.
Keeping track of this is easy. With our app and desktop system, you can redeem gift vouchers by simply scanning the secure barcode in an instant.
Reduce staff time spent processing gift voucher orders
Handling gift voucher orders and fulfilling them is a time consuming task but with Vouch For That all of your orders will be monitored and fulfilled by us, giving you and your staff more time to concentrate on your in house guests. As we print and process all online orders you will also save on stationary costs.
Our system is simple to use making it easy for your in-house team to process gift vouchers quickly and securely for walk in guests. That means that all your orders are in one place.
5-star customer service, 7 days a week
We combine the convenience of online with traditional and excellent customer care every step of the way when you join Vouch For That. From setting up your bespoke brand page to daily customer needs, excellent customer service is at the heart of what we do. We will create a beautiful brand page and provide you with training documents for your staff for our simple and effective gift voucher platform. Members of our dedicated team are on hand 7 days a week to support your staff and guests with their requirements by email and telephone.
Gift voucher analysis
With our close monitoring system, we can advise you on how to maximise your sales even further at key times of the year. We will also provide bespoke management information reports on gift voucher sales. All of your gift voucher sales will be recorded in one place for easy reference.
With the busy Christmas season just complete, many businesses will be considering how to increase their sales and refine their processes over the next 12 months. Whether you are looking to add online sales to your business or considering a new supplier, why not get in touch with us to find out more at firstname.lastname@example.org or 0141 301 1171.